PRIVACY POLICY
Effective Date: 31 August 2026
FATIMA AL ZAHRA CHARITABLE TRUST (“we”, “us”, “our” or “the Trust”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website fatimaalzahra.in or interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you use our website, we may collect the following information:
Personal Information
• Full Name
• Mobile / Phone Number
• Email Address
• Address
• City, State and PIN Code
• Volunteer registration details
• Information submitted through contact forms
• Other information voluntarily provided by you
Donation Information
If you make a donation through our website, we may collect information required for processing and maintaining donation records, including:
• Donor Name
• Contact Details
• Donation Amount
• Transaction / Reference ID
• Date and Time of Donation
• Payment Status
• Donation Receipt Information
Payment card, banking or UPI credentials are generally processed directly by the applicable payment service provider. We do not intentionally store complete card numbers, CVV numbers, PINs or banking passwords on our servers.
Volunteer Information
If you register as a volunteer, we may collect:
• Name
• Contact Information
• Address
• Date of Birth, where required
• Photograph, where voluntarily provided
• Volunteer-related information
• Verification information, where required
Technical Information
When you visit our website, certain technical information may automatically be collected, including:
• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Date and Time of Access
• Referring Website
• Basic Website Usage Information
2. HOW WE USE YOUR INFORMATION
We may use the information collected for the following purposes:
• To process and record donations
• To provide donation receipts
• To communicate with donors and volunteers
• To process volunteer registrations
• To verify volunteer IDs or certificates
• To respond to enquiries and requests
• To manage charitable projects and activities
• To improve our website and services
• To prevent fraud and unauthorized activity
• To maintain accurate records
• To comply with applicable legal and regulatory requirements
3. SHARING OF INFORMATION
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our website or provide our services, including:
• Payment gateway providers
• Website hosting providers
• Email and communication service providers
• Website security and analytics providers
• Government authorities where legally required
• Law-enforcement agencies where legally required
4. PAYMENT PROCESSING
Online donations may be processed through third-party payment gateways or financial service providers.
Payment information may be processed directly by the applicable payment provider according to its own privacy policy and terms.
FATIMA AL ZAHRA CHARITABLE TRUST does not ask users to provide passwords, ATM PINs, CVV numbers or OTPs through email, WhatsApp, phone calls or website forms.
5. COOKIES
Our website may use cookies and similar technologies to improve website functionality, security and user experience.
Cookies may help us to:
• Remember certain preferences
• Understand how visitors use our website
• Improve website performance
• Maintain website security
You can disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. INFORMATION SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for legitimate organizational, operational, legal and accounting purposes.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
8. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate consent or authorization.
Where information relating to children is collected in connection with charitable projects, education, healthcare, welfare or other activities, such information will be handled with appropriate care and only for legitimate organizational purposes.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites, social media platforms, payment gateways or other external services.
We are not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of such third parties before providing personal information.
10. WHATSAPP AND OTHER COMMUNICATION
If you contact us through WhatsApp, phone, email or social media, the information you provide may be used to respond to your enquiry or provide requested assistance.
Such communication may also be subject to the privacy policies and terms of the respective third-party platform.
11. YOUR PRIVACY RIGHTS
Subject to applicable laws, you may request:
• Information about the personal data we hold about you
• Correction of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of consent where applicable
• Clarification regarding the use of your information
To make a privacy-related request, please contact us using the contact details provided below.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our activities, website features, technology or applicable laws.
Any updated version will be published on this page with a revised Effective Date.
13. CONTACT US
FATIMA AL ZAHRA CHARITABLE TRUST
Registration No.: 70/IV/2026
Address:
Lonawa Dargah Post Sisai Jangle
District Gonda, Uttar Pradesh
Pincode - 271204, India
Phone: 8874037155
Website: fatimaalzahra.in
For privacy-related requests, please mention “Privacy Policy Request” in your message.
14. CONSENT
By using our website, submitting information, registering as a volunteer or making a donation, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
Last Updated: 31 August 2026